Catalina Home

Island Collection - Warranty

RESIDENTIAL LIMITED FINISH WARRANTY
RUBIO MONOCOAT NATURAL OIL FINISH  / SPECIAL HARDWOOD PRODUCTS INC.
ISLAND COLLECTION COLLECTION ENGINEERED PLANK FLOORING
 

Rubio Monocoat Limited Warranty
 
Rubio Monocoat warrants our finish to be free from defects and will provide a lifetime of service as long as they are applied, maintained and cared for in full accordance with instructions published on our website www.monocoat.us and written in our Maintenance & Restoration guide.

Rubio Monocoat is a natural oil finish allowing the natural beauty of the wood to show while providing excellent protection to the wood surface.  Rubio Monocoat floors will achieve a foot worn look over time.  Scuffs, scrapes, and accumulated character marks are an inherent feature of this floor finish; however, the original appearance can be easily maintained by following the instructions published on our website www.monocoat.us and written in our Maintenance & Restoration guide.
 
Limitation
 
Use, care, maintenance or rejuvenation of our finish with any product other than those approved by Rubio Monocoat voids our guarantee.  Damage caused by abuse, saturation (any liquids) or delayed maintenance voids our guarantee.

Claims
 
In the unlikely event of a claim under this guarantee, Rubio Monocoat or its designated inspectors have the right to conduct inspections of the finish in question.  Rubio Monocoat and the customer agree to be bound by the decision of the independent inspector.
 
Non-Transfer and Exclusions
 
This guarantee applies only to the original purchaser and is not transferable.  There are no other guarantees, expressed or implied, including merchantability or fitness for a particular purpose, other than those listed within this guarantee.  No retailer, installer, dealer, distributor, manufacturer, agent or employee has the authority to increase the scope or alter the terms of coverage of this guarantee.

Under no circumstances shall Rubio Monocoat be liable or in any manner responsible for any claim, loss or damage arising from the purchase, use or inability to use its products or from any special, indirect, incidental or consequential damages, regardless of theory, including, without limitation, punitive or exculpatory damages or attorney’s fees.

Please note that evidence of the purchase date and identity of the original purchaser is a condition for guarantee coverage and we strongly recommend that you keep it, together with our maintenance and care sheets, in a safe place.

Rubio Monocoat / Special Hardwood Products Inc.
P.O. Box 305 Lithonia, GA  30058
www.monocoat.us
June 05, 2008 
 
STRUCTURAL & MANUFACTURING DEFECT WARRANTY
Island Collection carries a one year warranty against any failure or malfunction that is a result of a manufacturing defect or structural failure. This warranty is void if the floor fails as a result of any misuse, incorrect installation, or installation in an improper area or application.  Please refer to the RESIDENTIAL INSTALLATION INSTRUCTIONS for details. Structural warranty by SCK Wooden Industries. www.sck.com.my

WARRANTY EXCLUSIONS
 
Warranty exclusions include, but are not limited to:
  • Island Collection is a rustic grade product  Expect to see large variations in color, grain, character (including knots) , and  amounts of black accent / fill, from plank to plank and sample to sample.
  • Wood has natural characteristics including but not limited to mineral streaks, knots, and grain variations. Such natural characteristics are not considered defects and are not covered under this warranty.
  • Damages arising from accidents, abuse, abnormal wear, or damages arising from furniture, spiked or stiletto heels, indentations, scratches, water saturation, exposure to extreme heat, dryness, chemical or industrial products.
  • Negligence in maintaining a normal indoor humidity level throughout the year to minimize the natural expansion and contraction of the wood flooring. (see installation guidelines for details)
  • Color changes due to direct and indirect sunlight or other ultraviolet light exposure.
  • Damages due to excessive ground moisture caused by natural weather conditions including but not limited to excessive rainfall, hurricanes, tornadoes, flooding or other natural disasters.
  • Damages due to earthquake or other shifting of the ground.
  • Incidental or consequential costs associated with any repair or replacement of damaged Island Collection flooring product.
  • Insect infestation after the product has left the Manufacturer.
  • Indentations (dents), scratches or stains.
  • Damages that occur from any contact with moisture.

GENERAL TERMS AND CONDITIONS
  • Wear through is defined as an area of one square inch where the finish is removed exposing bare wood.
  • This warranty is provided to the original purchaser only and is non transferable.
  • An original sales receipt must be provided with the date of purchase, retailers name, product identification, and quantity clearly stated.
  • Installation must be according to the recommended procedure found in RESIDENTIAL INSTALLATION INSTRUCTIONS.
  • Proper care and maintenance must be followed according to the FLOOR CARE AND MAINTENANCE instructions.
  • Manufacturer / distributor shall be allowed to arrange inspection of products claimed to be defective.  No warranty claim will be accepted until inspection is complete and cause of problem is determined.
  • The liability of manufacturer under this warranty shall be limited to the cost of material only.  Manufacturer/distributor shall not be obligated to pay for installation or other related labor costs.
  • Manufacturer at its sole discretion may provide materials to replace defective products only; or pay the equivalent cost of replacement material of a comparable product.
  • The manufacturer expressly disclaims any other warranties, including warranties of merchantability and fitness for a particular purpose.  It is the Buyer’s responsibility to determine the suitability of the product for the intended use and purpose, and the Buyer assumes all risk and liability whatsoever regarding such suitability.  These warranties give you specific legal rights, and you may also have other rights that vary from state to state.
  • Under no circumstances shall the manufacturer / distributor be liable for any loss or damage associated with special, indirect, incidental or consequential damages.
  • No installer, retailer, agent or employee of the manufacturer or distributor has the authority to increase or alter the obligations or limitations of this warranty.
  • In the event of litigation, all controversies shall be submitted to American Arbitration Association.  Venue shall be the County of Los Angeles, State of California.


Manufactured and Warranted by SCK Wooden Industries www.sck.com.my
11/1/08
 

Buying Maintenance Products?  
Manufacturers of Fine Floorcoverings